Things To Keep In Mind:
If you are being requested proof of certification by your employer, please send your certificate of completion to the requesting party ONLY in PDF format.
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This module is only valid throughout November 12th 2024, until November 12th, 2026. If you'd like to renew your previously issued certificate, please contact customer support with a copy of your original certificate.
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You can repeat the assessment as many times as needed. Feel free to use external resources as guidance but try to complete the assessment with your knowledge.
About The Assessment
This module includes a series of assessments tailored to measure your readiness for remote work in customer service. Each assessment is designed to evaluate the skills and mindset needed to excel in this field while working from the comfort of your own space. The entire module can be completed in about 10 minutes, making it quick and efficient, but there’s no time limit, so you’re free to work through it at a pace that feels comfortable for you.